Privacy Policy

Policy Purpose and Applicable Scope

This Privacy Policy is formulated to explain in detail the collection method, usage purpose, storage standard, security protection measure and management specification of user personal information when users browse website pages, register member accounts, place product orders, participate in platform activities and enjoy after-sales services on harrysussale.com. This policy applies to all anonymous visitors, registered member users and purchasing customers who access and use the services of harrysussale.com, covering all personal data and privacy information involved in the whole process of browsing men’s grooming products, completing transaction payments, contacting customer service and receiving platform official notifications. We attach the highest importance to user personal privacy and data security, always abide by the principles of legal collection, standardized use, strict confidentiality and active protection, and strive to create a safe, reliable and private network shopping environment for all platform users.

Collection of User Personal Information

When users voluntarily register a personal member account, submit order information, fill in receiving address, consult customer service business and participate in platform interactive activities on harrysussale.com, we will collect necessary personal information actively and voluntarily provided by users. The collected information includes but is not limited to user name, contact email address, mobile contact number, detailed receiving address, order transaction record, payment related information, website browsing track and product preference browsing record. We only collect personal information that is necessary for order processing, global logistics delivery, after-sales return and refund processing, customer service communication and platform official notification, and will not arbitrarily collect irrelevant sensitive private information without user consent. The official dedicated contact email of the platform is press@harrysussale.com, which is only used for official business notification, customer service reply and business cooperation communication, and will not privately collect and steal users’ private privacy information through email channels.

Reasonable Use of Personal Information

The personal information collected by harrysussale.com will only be used within the legitimate and reasonable business operation scope of the platform, and will never be used beyond the scope or for illegal purposes. The main usage includes confirming user order details, arranging global logistics delivery and package transportation status update, processing users’ return and refund applications and after-sales problem handling, replying to user product consultation, order inquiry and feedback suggestions, sending order logistics reminders, after-sales progress notifications, new product launch reminders and platform preferential activity announcements. We will never sell, rent, transfer or disclose users’ personal privacy information to any third-party commercial institutions, marketing companies and unrelated individuals without users’ explicit authorization and voluntary consent. All user data is only used for the normal operation and official service support of harrysussale.com, and will not be misused for junk marketing, illegal mass email sending and other irrelevant commercial behaviors.

Personal Information Storage and Security Protection

harrysussale.com adopts advanced network security encryption technology, professional database intelligent management system and strict internal data access authority control mechanism to fully protect users’ personal information and transaction data security. We establish standardized user data storage specifications, regularly back up user information data to prevent data loss, and set up multiple firewall security protection measures to effectively prevent unauthorized access, network intrusion, information leakage, data tampering and data loss by external illegal personnel and hacker organizations. The platform regularly optimizes website security system and data protection technical measures, upgrades security defense capabilities in a timely manner, and strictly restricts internal staff’s access authority to user privacy information. All internal employees must sign a confidentiality agreement to ensure that all user personal data is stored safely and kept confidential for a long time.

Email Communication and Marketing Notification Rules

By filling in the email address and completing account registration and order submission on harrysussale.com, users agree to receive order logistics update reminders, after-sales service progress notifications, new men’s grooming product launch reminders, platform seasonal discount activity announcements and official newsletter emails sent by our designated official email. All marketing notification emails sent by the platform will clearly mark the source of harrysussale.com to avoid user confusion. Users have the independent right to unsubscribe from platform marketing notification emails at any time with one click, and we will immediately stop sending relevant promotional emails after receiving the unsubscribe request. We strictly abide by email communication norms, and will not send spam, irrelevant false advertising information and illegal promotional content to users’ mailboxes at will.

User Privacy Rights and Maintenance

Users have the right to freely browse, query, modify and update their personal account information, receiving address and contact details on harrysussale.com at any time. Users also have the right to apply for deleting unnecessary historical order records and redundant personal data information, refuse to provide non-necessary personal privacy information, and put forward objections and optimization suggestions on our information collection and use rules. When users have privacy-related doubts, information modification demands and data deletion needs, they can contact us through the official dedicated email press@harrysussale.com. Our professional team will respond to user demands in a timely manner and handle information modification and data deletion professionally within a reasonable time limit to fully protect users’ privacy rights.

Third-Party Information Sharing Restrictions

harrysussale.com will not actively share users’ personal privacy information with any third-party logistics companies, payment institutions, business partners and marketing organizations unless it is necessary for order delivery, transaction processing and required by official regulations. All third-party institutions cooperating with us must sign a strict privacy confidentiality agreement with the platform. We will conduct real-time supervision and regular inspection on their user data protection behaviors to ensure that users’ personal information will not be leaked, tampered with or misused in the cooperation link. We will not share user privacy information with irrelevant third-party platforms for commercial profit.

Policy Update and User Recognition

harrysussale.com reserves the right to revise, supplement and update the content of this Privacy Policy according to network security technical requirements, industry specification updates, national privacy protection regulations and platform business development needs. The updated Privacy Policy will be published in a prominent position on the official website harrysussale.com and take effect immediately after publication. Users’ continued access to browse webpage content, select products and complete shopping transactions on the official website after the policy update is deemed to have fully understood and unconditionally accepted all clauses of the latest Privacy Policy.